We provide more detail on each of these potential internet slowdown causes further down the page. Click on an issue to auto-scroll to the solution.

Here are the most common reasons for a slow internet connection:

1. You need to restart your modem and routerEquipment restarts are hands down the most effective internet troubleshooting solution. This should always be your first step.

2. Your home network is congestedCongestion happens when you overload your internet connection with more traffic than it can handle. To fix it, you can either lower your internet usage or upgrade to a faster plan.

3. You need a stronger Wi-Fi signalYou experience a weak Wi-Fi signal when you’re too far from your router, when the signal is forced to pass through obstructive materials, or when other Wi-Fi networks and electronic devices introduce interference. You can fix it by extending your Wi-Fi range, choosing a better spot for your router, or adjusting your router’s settings.

4. Your network cables are damaged or looseDamaged or even loose Ethernet and coaxial cables can cause major slow downs and interruptions. Your cables may not be connected probably or damaged from excess stress, kinks, or even chewing from pets.

5. You need to update your devicesIt’s not always your internet connection that’s causing the slowdowns, it could be one or more of your devices. If your slowdowns are limited to certain devices, you should start your troubleshooting efforts with those devices rather than your internet connection; sometimes, they just need a simple restart or an update.

6. You have high latencyHigh latency causes your internet to feel sluggish and is particularly frustrating with highly time-sensitive activities like gaming and video calls.

7. Your provider’s network is congestedProvider networks can get overloaded the same way your home network can: too much traffic and not enough bandwidth.

8. Your provider is throttling your connectionYour ISP may be intentionally slowing down your connection for a number of reasons.